Sales Policy
Introduction
Thank you for choosing Hacktopis. Our sales policy is designed to ensure a fair, transparent, and hassle-free experience for all our customers. Please review the following guidelines to better understand our sales process, payment terms, and related policies.
Ordering Process
Product Availability:
- All products listed on our website are subject to availability.
- In the event a product is out of stock, we will notify you promptly and provide alternative options if possible.
Placing an Order:
- Orders can be placed directly through our website, via email at info@hacktopis.xyz, or by calling our customer service line at 307-621-0431.
- Once your order is confirmed, you will receive a confirmation email with the details of your purchase.
Order Processing Time:
- Standard processing time is typically 1-3 business days, excluding weekends and holidays.
- In cases of special promotions, peak seasons, or high demand, processing times may be slightly extended. We will keep you informed of any delays.
Payment Policy
Accepted Payment Methods:
- We accept major credit cards, debit cards, and other forms of electronic payment as indicated on our website.
- All prices are listed in U.S. dollars unless stated otherwise.
Payment Security:
- We use industry-standard encryption technologies to ensure your payment information is secure.
- Hacktopis does not store credit card information. All transactions are processed securely through our payment gateway.
Payment Verification:
- In some cases, additional verification may be required to ensure the authenticity of your payment method.
- If verification is necessary, we will contact you promptly and guide you through the process.
Shipping and Delivery
Shipping Methods:
- We offer various shipping options to meet your needs. Shipping fees and estimated delivery times will be displayed at checkout.
- Expedited shipping is available at an additional cost.
Delivery Timeframes:
- Delivery times may vary depending on the destination, shipping method, and availability of the product.
- Hacktopis is not responsible for delays caused by carriers or customs processing.
International Shipping:
- Customers are responsible for any duties, taxes, or fees associated with international shipping.
- Please ensure that your shipping address and contact information are accurate and complete.
Returns, Exchanges, and Refunds
- Please refer to our Refund and Returns Policy for detailed information on returning products, requesting exchanges, and obtaining refunds.
- Items that are final sale, perishable, or custom-made may not be eligible for return or exchange.
Customer Support
- If you have any questions or concerns regarding your order, payment, or delivery, please contact our customer service team at info@hacktopis.xyz or call 307-621-0431.
- We are committed to resolving any issues promptly and ensuring your satisfaction.
Policy Changes
- Hacktopis reserves the right to update or modify this sales policy at any time.
- Changes to the policy will be posted on our website, and your continued use of our services indicates your acceptance of any changes.
Contact Information
Hacktopis
Street: 0419 Feest Island, Suite 989, North Nyaside, Kentucky, United States
Phone: 307-621-0431
Email: info@hacktopis.xyz
Website: https://hacktopis.xyz
Conclusion
Our sales policy is intended to provide clarity and confidence in your shopping experience. By making a purchase with Hacktopis, you agree to abide by these terms and conditions. We appreciate your business and look forward to serving you.